Full-Time Front Desk Receptionist/Concierge – Durban
Job Description
To oversee our front desk on a daily basis and carry out a number of administrative and clerical duties, we are seeking for a front desk receptionist. You will be our company’s first point of contact as a front desk receptionist. Offering administrative support to the entire organization is one of our front desk receptionist’s responsibilities. You will extend a warm welcome to clients and customers. You will organize front-desk tasks like calling callers and handling letters. Since the front desk receptionist position also involves providing customer service, having a friendly demeanor is a prerequisite for success. You should be able to streamline office processes while responding to emergencies quickly and effectively. The ability to multitask and manage stress are crucial for this role. Flexibility is an advantage in this profession because it can need working in shifts. In the end, a front desk receptionist’s tasks and obligations are to make sure the front desk extends a warm greeting to visitors and completes all administrative chores to the highest standards.
Job Title : Front Desk Receptionist/Concierge
Location : Durban, Durban, South Africa
Salary : $ 36.25 per hour.
Company : Golden Era SADC
Job Type : Full-Time
Qualifications:
- An up-to-date resident list should include not only residents’ names and room numbers, but also on-call staff, department extensions, and essential personnel.
- keeps relevant records, files, directories, emails, and other materials on hand. organizes shred boxes and off-site storage. coordinating servicing and repair for copiers.
- Participate in training activities such as workshops, seminars, in-service training, and other programs as directed.
- Ensure guests/visitors abide by existing rules and refuse admission to persons as directed.
- Manage incoming calls for several departments in a professional and timely manner using a multi-line telephone system. uses the company’s intercom system in a cordial and businesslike manner.
- Manage specialized administrative tasks, such as supplementary work from departmental and executive assistants.
- Learn the processes for dealing with complaints and disputes from customers.
- Provides general responses to frequent inquiries from customers and directs more specific inquiries, complaints, or sensitive matters to the corporate office manager.
- Check that the equipment and surroundings at every workspace adhere to corporate requirements for safety, maintenance, and cleanliness.
- In accordance with security protocols, assists guests with registration and badge assignment.
Skills:
- ability to manage time effectively and schedule appointments as evidenced by prior experience.
- The ability to multitask, manage time effectively, and set priorities are all essential.
- Possess previous work experience as a front desk clerk, receptionist, or related role.
- the capacity to manage several obligations, task-oriented initiatives, and details simultaneously.
- ability to prioritize multiple projects and meet strict deadlines while producing high-quality work.