18 Mar
2023
Full-Time Senior Billing Coordinator – Durg
Job Description
The Billing Manager is in charge of setting the tone, guiding the team, and imparting knowledge and expertise. Ensures that best practices are followed while integrating and optimizing the system. Strategic policies, regulatory compliance, internal audits, corporate financials, customer happiness, and internal customer demands are all within the purview of this position. This person is in charge of overseeing all aspects of the department’s day-to-day operations as well as overseeing the budget and the performance of its employees. They are also responsible for streamlining processes and increasing productivity.
Job Title : Senior Billing Coordinator
Location : Durg, Chhattisgarh, India
Salary : $ 20.71 per hour.
Company : CorTech LLC
Job Type : Full-Time
Qualifications:
- The best way to guarantee that bills are delivered in a timely manner and correctly is to keep up to date on all of the invoicing and payment terms, discount agreements, and client preferences.
- In the areas of training, compliance, financial effect, audit findings and customer satisfaction get quantitative outcomes. Make recommendations to the CEO and transmit them to him or her. Work with other organizations to identify and investigate opportunities for CIAC extension concerns to be integrated into other work processes and activities.
- Implementation and management of rules, procedures and processes for the CIAC Extension Department to improve customer satisfaction and regulatory and policy compliance She is the driving force behind the standardization of PSCO’s processes and policies. Gaps in rules, procedures, and processes that have an impact on operational performance are actively discovered and addressed.
- Maintain positive working relationships with partners, administrative support employees, the Finance Department, and the billing team by collaborating with attorneys and billing staff as appropriate.
- Assist the Senior Billing Manager in establishing and maintaining standard processes and procedures for the whole billing cycle.
- Be a part of the hiring and training processes for new billing staff and develop educational materials to be used by lawyers, secretaries, and legal assistants to learn about billing practices.
- Make recommendations for write-offs of aged or disputed balances where appropriate and maintain billing rates accordingly
- Recognize the needs for training and compliance support for departments and customers. Ensure that sufficient resources are available to meet these needs. Contribute comments and ideas to other sections of the corporation about issues impacting the organization’s financial and customer satisfaction goals, as well as regulatory compliance.
- Ensures the effectiveness of PSCO’s CIAC Extension Policy by managing internal resources and building connections. To meet tariffs, provide direction and advice to the extension colleagues. In response to changes in the Colorado tariff and SOX Key Controls, develop, discuss, and execute consistent process improvements. Monitor extension activities, ensure appropriate CIAC payment collection and processing, and authorize refunds. Ensure that internal and external departments are informed about CIAC extensions on a timely basis. All persons involved in the CIAC extension procedure should get training.
- Manage billing analysts (and other offices as needed) by providing mentorship, training, and continuous feedback, performing yearly performance assessments, managing and balancing billing workloads, and controlling direct reports’ schedules and overtime.
Skills:
- To be considered for this position, you must have a bachelor’s degree and at least five years of experience working in the utility industry.
- An understanding of Microsoft Excel, Aderant (or a billing industry standard collection software) and Microsoft Office is required for consideration in this job
- Analytical skills that include data and method analysis, issue resolution, and collaboration with other departments.
- The ability to work well with people at all levels of the company, as well as excellent written and verbal communication abilities, leadership qualities, and interpersonal skills, are all prerequisites for this position.
- Candidates must also possess excellent organizational abilities, as well as the ability to handle several tasks and fulfill tight deadlines while understanding the scope, deliverables, and schedules.